Emailing


Maestrano Enterprise uses Mandrill or Sparkpost for all system notifications. All emails (and their variables) are detailed below.

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Registration Instructions

Template Slug:  registration-instructions

Description 

 This email is sent via the admin panel. The email contains a link to the registration page.

Variables

VariableDescriptionExample
REGISTRATION_LINKLink to the registration page

http://app.mydomain.com/mnoe/auth/users/sign_up

Example

<p>Hi there,</p>

<p>You have been invited to create an account on our platform! You can do so by clicking on the link below:</p>

<a href="*|REGISTRATION_LINK|*">Create my account</a>

<p>
    Regards,<br/>
    The Marketplace team
</p>




Confirmation Instructions

Template Slug:  confirmation-instructions

Description 

 This email is sent when users signup to the platform. The email contains a link allowing users to confirm their email address.

Variables

VariableDescriptionExample
FIRST_NAMEFirst name of the userJohn
LAST_NAMELast name of the userDoe
FULL_NAMEThe full name (first + last) of the userJohn Doe
CONFIRMATION_LINKLink to the page allowing users to confirm their email

http://app.mydomain.com/mnoe/auth/users/confirmation?confirmation_token=HUEOnsdflsiAmoasldajsidal

Example

<p>Hi *|FIRST_NAME|*</p>

<p>You can confirm your email by clicking on the following link</p>

<a href="*|CONFIRMATION_LINK|*">Confirm my account</a>

<p>
    Regards,<br/>
    The Marketplace team
</p>




Reconfirmation Instructions

Template Slug:  reconfirmation-instructions

Description 

 This email is sent when existing users decide their email address in the platform. The email contains a link allowing users to confirm their new email address.

Variables

VariableDescriptionExample
FIRST_NAMEFirst name of the userJohn
LAST_NAMELast name of the userDoe
FULL_NAMEThe full name (first + last) of the userJohn Doe
CONFIRMATION_LINKLink to the page allowing users to confirm their email

http://app.mydomain.com/mnoe/auth/users/confirmation?confirmation_token=HUEOnsdflsiAmoasldajsidal

Example

<p>Hi *|FIRST_NAME|*</p>

<p>You have asked to change your email address in the platform. Please confirm this new email address by clicking on the following link</p>

<a href="*|CONFIRMATION_LINK|*">Confirm my new email address</a>

<p>If you did not ask for a modification just ignore this email.</p>
<p>
    Regards,<br/>
    The Marketplace team
</p>




Notification - Change of Email

Template Slug:  email-change

Description 

 This email is sent to the old email address when existing users decide to change their email address in the platform. It specifies the new email address that should be confirmed.

Variables

VariableDescriptionExample
FIRST_NAMEFirst name of the userJohn
LAST_NAMELast name of the userDoe
FULL_NAMEThe full name (first + last) of the userJohn Doe
UNCONFIRMED_EMAIL
new email address

new_email@maestrano.com

Example

<p>Hi *|FIRST_NAME|*</p>

<p>We received a request to change your email address in the platform to |UNCONFIRMED_EMAIL|.</p>

<p>If you did not request an email change, contact us.</p>


<p>
    Regards,<br/>
    The Marketplace team
</p>




Notification - Change of Password

Template Slug:  password-change

Description 

This email is sent to the user to notify him that his password change has been confirmed.

Variables

VariableDescriptionExample
FIRST_NAMEFirst name of the userJohn
LAST_NAMELast name of the userDoe
FULL_NAMEThe full name (first + last) of the userJohn Doe

Example

<p>Hi *|FIRST_NAME|*</p>

<p>We're contacting you to notify you that your password has been changed.</p>


<p>
    Regards,<br/>
    The Marketplace team
</p>



Organization Invite - New User

Template Slug:  organization-invite-new-user

Description

This email is sent when an organization administrator invites a user that does not exist in the system (external user).

Variables

VariableDescriptionExample
ORGANIZATIONName of the organization in which the user has been invitedDoe Inc.
TEAMName of the team in which the user has been added. May be null - only use in a IF condition.Sales & Marketing
REF_FIRST_NAMEFirst name of the administrator inviting the userJohn
REF_LAST_NAMELast name of the administrator inviting the userDoe
REF_FULL_NAMEThe full name (first + last) of the administrator inviting the userJohn Doe
REF_EMAILEmail address of the administrator inviting the userjohn.doe@doeinc.com
INVITEE_FIRST_NAMEFirst name of the user being invited. May be null - only use in a IF condition.Jack
INVITEE_LAST_NAMELast name of the user being invited. May be null - only use in a IF condition.Doe
INVITEE_FULL_NAMEThe full name (first + last) of the user being invited. May be null - only use in a IF condition.Jack Doe
INVITEE_EMAILEmail address of the user being invited.jack.doe@doeinc.com
CONFIRMATION_LINKLink to the page allowing the invited user to confirm the account and join the organization

http://app.mydomain.com/mnoe/auth/users/confirmation?confirmation_token=HUEOnsdflsiAmoasldajsidal

Example

<p>Hi there,</p>
<p>You have been invited by *|REF_FULL_NAME|* to join *|ORGANIZATION|* on our platform!. You can automatically create your account on our platform and join *|ORGANIZATION|* by clicking on the link below:</p>
<a href="*|CONFIRMATION_LINK|*">Create my account and join *|ORGANIZATION|*</a>

*|IF:TEAM|*
<p>By accepting this invite you will automatically join the *|TEAM|* team.</p>
*|END:IF|*
<p>
    Regards,<br/>
    The Marketplace team
</p>



Organization Invite - Existing User

Template Slug:  organization-invite-existing-user

Description

This email is sent when an organization administrator invites a user that already exists in the system.

Variables

VariableDescriptionExample
ORGANIZATIONName of the organization in which the user has been invitedDoe Inc.
TEAMName of the team in which the user has been added. May be null - only use in a IF condition.Sales & Marketing
REF_FIRST_NAMEFirst name of the administrator inviting the userJohn
REF_LAST_NAMELast name of the administrator inviting the userDoe
REF_FULL_NAMEThe full name (first + last) of the administrator inviting the userJohn Doe
REF_EMAILEmail address of the administrator inviting the userjohn.doe@doeinc.com
INVITEE_FIRST_NAMEFirst name of the user being invited. May be null - only use in a IF condition.Jack
INVITEE_LAST_NAMELast name of the user being invited. May be null - only use in a IF condition.Doe
INVITEE_FULL_NAMEThe full name (first + last) of the user being invited. May be null - only use in a IF condition.Jack Doe
INVITEE_EMAILEmail address of the user being invited.jack.doe@doeinc.com
CONFIRMATION_LINKLink to the page allowing the invited user to join the organization

http://app.mydomain.com/mnoe/org_invites/1?token=HUEOnsdflsiAmoasldajsidal

Example

<p>Hi there,</p>
<p>You have been invited by *|REF_FULL_NAME|* to join *|ORGANIZATION|* on our platform!. You can automatically create your account on our platform and join *|ORGANIZATION|* by clicking on the link below:</p>
<a href="*|CONFIRMATION_LINK|*">Create my account and join *|ORGANIZATION|*</a>

*|IF:TEAM|*
<p>By accepting this invite you will automatically join the *|TEAM|* team.</p>
*|END:IF|*
<p>
    Regards,<br/>
    The Marketplace team
</p>



Reset password Instructions

Template Slug:  reset-password-instructions

Description 

 This email is sent when a user forget his password and asks to reset it.

Variables

VariableDescriptionExample
FIRST_NAMEFirst name of the userJohn
LAST_NAMELast name of the userDoe
FULL_NAMEThe full name (first + last) of the userJohn Doe
RESET_PASSWORD_LINKLink to the page allowing the user to change his password

http://app.mydomain.com/mnoe/auth/users/password/edit?reset_password_token=HUEOnsdflsiAmoasldajsidal

Example

<p>Hi *|FIRST_NAME|*</p>

<p>You can reset your password by clicking on the following link</p>

<a href="*|RESET_PASSWORD_LINK|*">Reset my password</a>


<p>
    Regards,<br/>
    The Marketplace team
</p>




Unlock Account Instructions

Template Slug:  unlock-instructions

Description 

 This email is sent when users failed to login too many times. The account is automatically locked and unlock instructions are sent to their email address.

Variables

VariableDescriptionExample
FIRST_NAMEFirst name of the userJohn
LAST_NAMELast name of the userDoe
FULL_NAMEThe full name (first + last) of the userJohn Doe
UNLOCK_LINKLink to the page allowing the user unlock his account

http://app.mydomain.com/mnoe/auth/users/unlock?unlock_token=HUEOnsdflsiAmoasldajsidal


Example

<p>Hi *|FIRST_NAME|*</p>

<p>You can unlock your account by clicking on the following link</p>


<a href="*|UNLOCK_LINK|*">Unlock my account</a>


<p>
    Regards,<br/>
    The Marketplace team
</p>


Deletion Request Instructions

Template Slug:  deletion-request-instructions

Description 

 This email is sent when a user asks to terminate his account.

Variables

VariableDescriptionExample
FIRST_NAMEFirst name of the userJohn
LAST_NAMELast name of the userDoe
FULL_NAMEThe full name (first + last) of the userJohn Doe
TERMINATE_ACCOUNT_LINKLink to the page allowing the user to terminate his account

http://app.mydomain.com/mnoe/deletion_request/:id 

Example

<p>Hi *|FIRST_NAME|*</p>

<p>We have received a request from you to terminate your account.</p>

<p>If this is a mistake, you can simply disregard this email - however, we strongly recommend you change your password too./p>

<p>If you would like to proceed with the termination of your account you can do so by clicking the link below and following the prompts.</p>
<a href="*|TERMINATE_ACCOUNT_LINK|*">Terminate Your Account</a>
 
<p>Please be advised, this is an irreversible action.</p>


<p>
    Regards,<br/>
    The Marketplace team
</p>