Problem
My emails from open source applications (SugarCRM, vTiger, Dolibarr, Magento) are no longer being sent to my designated users or customers.
Solution
If you configured the domain name yourself here are some steps to follow that we require you to do for us to restore email sending. If not please forward this page to the person in charge of the setup. Typically setting up a domain requires to liaise with your domain provider like GoDaddy or OVH. Once you provide us the domain name that your emails were sending out of to we will be able to provide you a DKIM Code that you can configure in the steps provided below:
- Documentation to Read and Steps
Please update your "DKIM" setting and SPF setting, which the documentation above will teach you how to do. Once you have done so, please confirm with us and we will send you a validation request for you to consent our implementation of your domain name in vTiger (Please do not click it). Instead, forward the validation request to us at this email address: support@maestrano.com and we will validate it for you.
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