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1 What is the process for the Single Billing?

Single billing consists in aggregating all the Bills from the applications a customer is using and send one consolidated invoice at the end of an invoicing period. Applications may have different billing cycles and invoicing dates and a Maestrano's invoice includes all the bills received during an invoicing period.

No matter the way you charge (per user, per company, per volume of data, etc.), our billing engine is flexible enough to support your existing billing without requiring you to modify your system. The information required when sending a Bill to Maestrano is the amount due, the currency and whether revenue sharing applies (typically monthly plan) or not (SMS, training, customisation...). Maestrano's billing engine will aggregate all the Bills for the customer with other amount owed to other applications providers.

Free trial period

It is recommended to propose a free trial period to users so they can trial an application and hopefully adopt it. During the free-trial period, no subscription related bills should be sent to Maestrano. Once the free-trial period expires, it is recommended that the application provider informs the user they will start being charged for using the application.

2 How does the single billing work?

Maestrano invoicing cycle

Maestrano's invoicing period runs from the 25th of the month until the 24th of the following month. All bills received from the applications a customer use are aggregated into one single invoice and sent to the customer. Customers are then charged on the 2nd of the following month and monies transferred back to application providers afterwards.

Note that with multi-tenants, different instances of the platform may have different invoicing dates configured

 

 

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