Maestrano offers to configure several levels of Administration, giving special rights.
1. Admin rights on a tenant / express
What are the admin benefits on a tenant / express?
The Admin Panel gives the possibility to administrators to view the current state of the platform.
It is accessible for admin users on the section: "access Admin Panel" from the top right corner of the platform.
When they connect to the platform, admin users are redirected straight away to the admin panel.
Admin can access the Admin Panel |
Admin is hidden for normal users |
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Admin users can access different features:
- customers: viewing all organisations and users of the platform
- finances: accessing all invoices and arrears of the platform
- comments: reviews and comments left by users on the platform
- staff: manage the access rights on the admin panel
It also allows to impersonate users.
Impersonation of a user means that you can access their account, giving several benefits.
You can help them by viewing easily their dashboards at any time. But you can also setup their account and dashboard to on-board them easily.
Two levels of admin are available in the Admin Panel:
- Admin: has access to everything.
- Staff: does not have access to the staff section.
How to give admin rights on a tenant / express - using the UI?
You can add a new admin in the staff section of the admin panel
You can then click and select the role you want for your new staff (admin or staff).
Saving the new staff will automatically send him an email to join the platform!
If you need to edit its role later on you can change it on the staff section.
How to give admin rights on the platform - using platform administration tool?
coming soon...
to be updated by ClementB (Unlicensed)
2. Admin rights on the full platform
Active Admin is the tool used to access all the information regarding a tenant.
coming soon...
to be updated by ClementB (Unlicensed)