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Status
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titleElements needed from you
 

  • From where do you want to manage your infrastructure: AWS? Azure? On premise?
  • If applicable, provide a list of admin and simple users for the infrastructure management tool
  • Provide URLs and SSL certificates to use for the different components - uat and production
  • Define the number and name of tenants (=frontends) you need on each of your environments
  • Provide URLs ad SSL certificates to use for each frontend

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Products / Components

Status
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titleElement Elements needed from you

  • Define the list of existing features you want access to (see: Maestrano Catalogue)
  • Who must have admin access to the platform (access to users' list, organisations' list, API credentials etc.)?
  • Who must have admin access to each tenant / frontend (access to users' list, organisations' list from the admin dashboard)?

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Applications

Status
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titleElement Elements needed from you

  • Define a list of application you want on your marketplace and your different tenants (see: Maestrano Catalogue)

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Connec! - Connectors

Status
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titleElement Elements needed
 
from you

  • Obtain developer keys involving MNO in the process (e.g.: Xero, QBO)

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Cloud - Connectors

Status
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titleElement Elements needed
 
from you

  • Do you want Connectors to be hosted on-premise or from the cloud, hosted on Maestrano Infrastructure?
  • If on premise: Obtain developer keys involving MNO in the process

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Performance monitoring

Status
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titleElement Elements needed from you


We recommend the use of New Relic (https://newrelic.com/) to manage your performances / error rates / availabilities...

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Logging monitoring

Status
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titleElement Elements needed from you

  • SumoLogic, Splunk or different system? Existiging account or new account?

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Transaction emails system

Status
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titleElement Elements needed from you

  • Which tool should be used: Mandrill / SparkPost / Mailgun / Classic SMTP? Do you have an existing account or should we create a new one?
  • Who must have admin access to the tool?
  • Do you need customisations/branding on your emails?

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Customer onboarding and support

Status
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titleMNO team tasks

  • Create Intercom account and set it up on MNOE (see: Intercom)
  • Create a JIRA Service Desk project - if applicable - or update the existing one

Payment Gateway

Status
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titleElement needed

  •  Braintree Which of these application would you prefer to use: Braintree / Eway / Other? Existing Do you have an existing account or should we create a new account?one?


Status
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titleMNO team tasks

  • Create / Set up account for enterprise customer and invite admin

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